terms & conditions for photography sessions

Please ensure that you read our Terms and Conditions before booking your session with us. By booking with us, you hereby accept and agree to the Terms and Conditions stated below. 

Sessions:

You will be required to sign a photography session agreement before any session can take place. These documents protect both Deana Hall photography and yourself against any misunderstanding. 

Booking fee: 

A booking fee of £50.00 is required for every session and is non refundable in the event of cancellation, it being the agreed loss suffered by the photographer due to cancellation. All booking fees must be paid within 24 hours of booking and will be deducted from the session price. The remaining balance is payable the day before your session is due to take place. If the photographer fails to appear at the place and time specified, the booking fee shall be refunded to the client. 

Payments:

Payments must be made via bank transfer. Additional images are prepared after the payment has cleared. We do not hold responsibility for delays caused by late payments.

The charges in the session contract are based on the photographers standard price list. This price list is adjusted periodically and future sessions or orders shall be charged at the prices in effect at the time the session or order is placed. Please contact me for payment information for events and weddings.

Session Images:

Final images will be ready approximately 2-4 weeks after the session date, although this can sometimes take longer for larger galleries and busier periods of the year. If you require your images for a certain date please book well in advance and also inform the Photographer. 

Client will then be sent a link and password to access their online gallery to view their photos and select images to include in their session package and purchase additional digital images if required. Client will receive their selected images as high resolution digital files to either download or receive on USB, based upon the Client’s chosen package stated in this Contract.

Photographer retains the right to edit the photographs as she sees fit based on experience and expertise and omit any image(s) that do not meet her standards.

Photographer can not be held responsible for delays in gallery preparation caused by computer equipment or editorial program failure.

Cancellations/ Postponements:

Client understands that by entering into this agreement, Photographer is foregoing other photographic jobs. In the event of a cancellation or postponement of the session/agreement by Client, the deposits paid are non-refundable. It being the agreed loss suffered by the photographer due to cancellation.

 

Deposits are transferable if a date change is necessary. Client agrees to make every possible effort to notify Photographer no later than 72 hours prior to the start time of the booked session of postponements or cancellations. We understand that children can be unpredictable and can fall ill at any time. In the event of illness prior to the session, a shorter notice period is necessary.

 

If it is not possible for a session to take place on a scheduled day due to inclement weather or illness, Photographer and Client will reschedule on an agreed date at the earliest date possible, with no additional charge.

 

In the unlikely event the Photographer is injured or becomes too ill to attend a session, Photographer will make every effort to reschedule to the earliest possible date. If for any reason the Photographer can not reschedule at all, all monies paid shall be refunded to the client including the deposit.

 

Once a session starts it cannot be rescheduled. Please do not attend the studio feeling sick or unwell as the session will be stopped and all monies paid will be lost.

Repeated sitting:

If your child is very lively and finds it difficult to sit still, listen to instruction, do not like or even refuse to have their photo taken, Client agrees that they will not force them to pose, attend a session or persisting on getting photos. The Photographer reserves the right to end any session immediately if they feel that a child is being forced against their own will or it is causing them stress and all monies paid will be lost. 

Repeated sitting is only offered due to unforeseen circumstances during a session, whereby Photographer is unable to provide a full gallery which includes but not limited to, camera failure, memory card errors, faulty lighting and equipment. 

It will be at the Photographer’s discretion as to whether a repeated sitting will be offered for any sessions that do not go how the Client has envisioned.

Overrun session time/terminated mid-session:

Client understands that their chosen package includes a clearly defined amount of session time and no more. The photographer will endeavour to capture enough images for your gallery within this time or reschedule for an alternative date if a participant is unable/too unwell to complete the session on the original session date. 

The Photographer reserves the right to charge for additional session time (additional to the maximum package time) if requested by the client at a rate of £50 per hour and subject to it not effecting other bookings preparation and start times.

Cooperation/No shows:

The client shall assist and cooperate with the photographer in obtaining the desired photographs, including but not limited to specifying persons and/or scenes to be photographed, taking time to pose for photographs at the photographers direction and pre-shoot consultations. 

Client and/or other key individuals will be respectful to photographer and all parties being photographed. Photographer has the right to end the session, without refund, if there is lack of cooperation or respect.

Photographer is not responsible if Client and/or other key individuals fail to appear during a session. No-shows will be treated as a cancellation and all monies paid will be lost.

Photographer is not responsible for photographs not taken as a result of the Client and/or other key individuals failure to provide reasonable assistance or cooperation, or for missed images due to details not revealed to Photographer.

Photographer’s camera is the only camera allowed at the photo session because of the distraction it causes, especially to small children, which hinders Photographer’s ability to obtain quality shots.

Copyright:

All images and copyrights are the property of Deana Hall Photography (“Photographer”). The 1988 Copyright Act assigns the copyright of the images to the photographer. It is contrary to the act, and therefore illegal to copy any images created under this agreement, or allow them to be copied, by any means photographic, computer, internet or otherwise, by any person or machine other than by the photographer or without her consent or print release form.

Photographer agrees to grant these image rights to the client with a non-exclusive, limited, perpetual license. 

 

This license allows the client to do the following with the images:

  • Display the images;

  • Print the images;

  • Upload, email, or electronically transfer the images or files;

  • Publish the images on personal websites or social media websites

 

Client is obtaining prints for personal use only, and shall not sell said prints. Your license does not include use that results in financial gain, including but not limited to, advertising, stock photography, print sale profits, or resale of any nature. Prints for publication (such as editorial, public relations or advertising use) require prior written consent from Photographer. A credit line which reads “Deana Hall Photography” in type no smaller than that of the related text must appear adjacent to or within all permitted published photographs.

 

Client may not under any circumstances alter, edit or change images in any way that would make them look any different from the original file that was received, which includes but is not limited to, photo editing apps and filters such as Instagram. This would not be a true representation of Deana Hall Photography’s professional work. Photographer may revoke this license at any time for any reason.

 

The client retains the right to partial or complete gallery privacy, therefore the Photographer will ask for your written consent (Signature) to use any/all images created under this agreement, for the general public, for any reason, including but not limited to: website, social media, studio samples, advertising, marketing, sales, print competition, educational seminars, and monetary gain. The mediums for display could include newspapers, magazines, books, television, and the internet but are not limited to only those mediums. The Photographer retains these rights indefinitely.  

Limit Of Liability:

Deana Hall Photography take the utmost care with respect to the exposure and retouching of digital captures. However, in the unlikely event that all the originals are lost, stolen, damaged or destroyed within or beyond Photographer’s control, Photographer’s liability is limited to the refund of all payments received, or a reshoot can be scheduled at no additional cost.

The limit of liability for partial loss or damage of originals shall be a prorated amount of the total amount, based on the percentage of originals lost or damaged. In the unlikely event of a total photographic failure or cancellations of this contract by either party or in any other circumstance, the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.

Image Storage:

All raw (non-edited) images are deleted upon failure to meet Photographer’s selection process.

All edited images delivered via Client’s online gallery are stored for a minimum of 6 months after which future storage is at the sole discretion of the Photographer. Deana Hall Photography reserves the right after this set period to delete all or any images without notifying the Client.

After receiving purchased images, it is the clients responsibility to check the images. If there is a faulty usb, Photographer will replace it at no extra cost once the faulty usb has been returned for testing. The Client is responsible for making a back up of all photos from the usb. Please ensure that you make multiple copies on your computer, cloud or any other storage. 

Retouching, Conversions and Digital Files:

Standard retouching is included in the session fee. Standard retouching includes light blemish, bruises, scratch removal, lessing of scars or mild acne. Skin may be smoothed to look soft. 

Not included is complex retouching: hair colour changes or adjustments, extreme scarring, tattoos, laugh lines, nail colour, and body-shaping. Please inquire for costs of complex retouching. Photographer has the right to refuse any requested edits to the images.

Travel:

For outdoor/on location sessions, travel up to 30 miles from Deana Hall Photography Studio will be free, any further travel outside of this radius, Client will be charged at an additional cost of £10.00 per 10 miles.

The client shall also reimburse the Photographer for any additional costs that Photographer may incur for travel, meals, parking, and other reasonable costs necessary to the performance of providing our services.

Print Quailty:

Deana Hall Photography can not be held responsible for poor quality prints from printing machines, shops or online printing companies. The Photographer can provide you with professional prints from trusted companies.

Damages & Rsesponsablitly:

Client agrees to hold harmless, Deana Hall Photography from any dispute in the event that you and/or another key individual become injured during your session or while on studio premises that is not related to the session or caused by studio equipment or props.

The Photographer will not be held liable for any damage to Client’s property during the session or while on studio premises. 

 

Client will take responsibly of any damages to Deana Hall Photography’s equipment, props and studio premises which are caused by the Client and/or another key individuals during the session and accept that they may be charged to replace any items.

 

Complaints

 

If you feel you would like to register a concern with us we respectfully request that you address any complaints within 7 days of the receipt of your images or proofs to Deana Hall Photography either by email to 

deanahallphotography@hotmail.com or in writing to Deana Hall, 1 Swain crofts, Sydenham, Leamington Spa,

cv31 1yw.

 

Deana Hall Photography reserves the right to modify these terms and conditions at any time. By making any booking with Deana Hall Photography the client is stating that they have read and understood these terms and conditions and accept them in full.